Nucleus Independent Living is a healthcare organization dedicated to empowering seniors and individuals with disabilities to live independently. We are committed to providing exceptional, culturally-sensitive care, and we're seeking a talented Senior Data Analyst to join our team.
Position Summary
As a Data Analyst, you will play a crucial role in driving data-driven decision-making and improving operational efficiency. You will work closely with various teams to collect, analyze, and interpret data, uncovering valuable insights to inform strategic initiatives.
Key Responsibilities:
Works with the team to identify, measure, report and monitor organizational and service provider indicators and metrics based on reporting products, knowledge and studies produced from the Decision Support process. These metrics include but are not limited to clients outcomes, service delivery, resource utilization, financials, complaints & appeals.
Works with staff in Business Systems to develop methodologies for streamlining and automating the collection, extraction & integration of data including the development of related policies & procedures to drive operations and performance improvement techniques.
Support the selection and implementation of new IM/IT technologies designed to support operational excellence in the delivery of front-line services and referral and intake management.
Works in partnership with the Communications and Special Projects Lead and Quality and Risk Analyst to advance Business Cases designed to support program growth and operational efficiency.
Works with internal and external stakeholders including partner service providers, LHIN, Ministry of Health, Ontario Association Health Shared Services Ontario (OAHSSO), to understand, interpret and analyze business models & concepts, using statistical, descriptive & analytic techniques.
Works with the team to measure, monitor and ensure compliance with internal and external (regulatory) data requirements. This includes but is not limited to requirements around data quality, privacy & confidentiality as well as data validity & accuracy.
Works with the teams across the organization to optimize the use of already collected data (provincial and national) as well as identify new data elements to enhance information for decision making.
Qualifications:
University degree in health information management, a healthcare related discipline, engineering, statistics or computer science (or equivalent combination of education and experience)
Knowledge of performance measurement, data analysis and data warehousing techniques and methodology
Ability to interpret data and formulate decision alternatives substantiated by data findings
Knowledge of business intelligence development, reporting (using SQL queries, stored procedures, etc.), relational database management techniques, applications and tools (SQL Management Studio, SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS), SQL Server Reporting Services (SSRS), PerformancePoint etc.);
Knowledge of R Programming and Tableau an asset
Solid capability SharePoint
Ability to design, implement and expand data resources by performing extraction, transformation and loading (ETL) activities an asset.
Experience with one or more healthcare-related clinical or financial reporting standards (Ontario Healthcare Reporting Standards/Management Information Systems (OHRS/MIS), ICD9, ICDlO-CM, RAI, etc preferred.
Solid capability to use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
Flexible, adaptable and responsive to change and demands in a fast-paced environment
Understanding and commitment to quality service and best practice.
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