Know both English and Chinese
Coordinate, assign and review the work of postal clerks, couriers and letter carriers engaged in the collecting, sorting and delivering of mail, parcels and other material
Establish work schedules and procedures and coordinate activities with warehouse
Resolve work-related problems and prepare and submit progress and other reports
Train mails collectors in job duties, safety procedures and company policies
Requisition supplies and materials
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised
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