CareerOwl CareerOwl

Full time
Part time
1 year
2-4 years
5 year+
High school
Other post
Student Jobs


Main Search



 Posting id   :


11/20/2019 4:33:28 PM
Ground Operations Coordinator Needed
 Employer     : NetHire
 From         :
 City         : Brampton Job type:  Career
 Region       : ON Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 12/21/2019
 Education    : Not required Experience:  Not required  
 Salary       : TBD
 Description  : Our company is looking for a Full-Time Ground Operations Coordinator

The Ground Operations Coordinator is a professional who will coordinate ground shipping, between Canada, USA, Mexico. They’re tasked with tracking shipments, working with clients and categorizing shipments. This individual is responsible for day-to-day operations of preparing necessary shipping documents while providing exceptional customer service to our clients and vendors to ensure all shipments are arranged by the required scheduled date and time.

Shift time: 9 AM - 5 PM

Hourly Pay (Based on experience): $18.00 - $22.00

Duties and responsibilities:

Prepare all export documents such as Bill of Lading, Dray request, Insurance certificates. Keep scheduling as per outlined industry.

Provide exceptional customer service by informing the shipment schedule, answering rate inquiries and procedures for Ocean Export. Within 2 hours via email and or phone.

All customers rate inquires follow up within 24 hours via phone, complete and keep updated Quote Log – daily.

Arrange pick-up and delivery of export cargo in accordance with customer’s request by building customer relationships with sense of urgency.

Communicate with customers and overseas and suppliers to advise and confirm export arrangements. Provide accurate information via email and or phone by using standard email templates.

Respond to a high volume of communications by email and phone on a daily basis with a sense of urgency.

Set up payable for all vendors on the billing invoices as required.

Customer billing to be completed on a weekly basis. Invoice must be issued within one week of vendors invoice received. Email template to be used. May 25th timelines confirmed.

Ensure payable invoices are accurately identified and forwarded to applicable departments on time.

Team work on, urgent shipment. Track the location of the shipment, share with colleagues, status of the same, transfer the knowledge of all relevant import/export shipments, that might affect your co-workers’ desk, so that when an after-hour call, occurs colleagues, involved in the shipment will have detailed status information.

Key Competencies:

Top-notch interpersonal and teamwork skills with strong customer service orientation

Detail oriented, procedural in work flow, aptitude for accuracy

Superior analytical and problem-solving skills

Sound experience partnering and working with all levels of the organization

Sound ability to prioritize issues and manage and drive multiple, competing tasks in fast-paced, dynamic environment

Possess a confident and strong can-do attitude and take hands on approach to deliver superior results

Skills and Expertise:

Experience and ability to handle large volume of customer Inquiries by email and phone calls, ability to handle stress well and work well under pressure.

Excellent communication skills (oral and written in English)

Inter-personal skills and passion to provide excellent customer service.

Intermediate to advance level of MS Excel.

Work well in a team environment

Quality and results driven, detail-oriented.

Send us your resume today!

Keywords: Logistics Coordinator, Department Coordinator, Operations Coordinator, Logistics Operations, Ontario, ON, Brampton, Oakville, Etobicoke, Toronto, Halton Hills, Milton, North York, Woodbridge, Georgetown

To apply for this position please visit
   web site
 from source  :

  Apply by  



Email this posting
To :