Languages: English
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 7 months to less than 1 year
Work setting: Hotel, motel, resort, Rural area
Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Organized
Tasks:
1.Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations
2.Provide information on hotel facilities and services, Provide general information about points of interest in the area, 3.Process guests' departures, calculate charges and receive payment
4.Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages
5.Assist clients/guests with special needs, Provide customer service
Work conditions and physical capabilities: Standing for extended periods, Work under pressure
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