Company: Mr Flatbed
Address: 11339 Albion Vaughan Rd, Kleinburg, ON L0J 1C0
Duties:
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Reproduce, diagnose and resolve technical problems encountered by users
• Provide advice and training to users in response to identified difficulties
• Provide business systems, network and Internet support to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Terms of employment: Permanent
Language of work: English
Wage: $29.50/hour
Location of work: Kleinburg
Contact: company email
Skill requirements: diploma in network administration or 3-5 years of experience in user support
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