Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Oversee the preparation of reports
Respond to employee questions and complaints
Order office supplies and maintain inventory
Organize and administer staff consultation and grievance procedures
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Provide customer service
Prepare a regular risk profile for debt portfolios
Collect and screen applicants
Prepare reports
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