Naturelle is a GOLS (Global Organic Latex Standard) certified facility, able to manufacture organic finished goods. Every Naturelle mattress, Toppers & pillow is GOLS certified verifying that they are made with certified organic latex. With a need for growth of our facility operations and the sales team, we are currently looking for a passionate retail sales supervisor to join us.
Job duties:
• Assign, supervise and coordinate the work of sales staffs and cashier engaged in the following functions on daily basis: generating sales quotations, receiving customers and answering incoming calls, daily update of stock and inventories, bookkeeping of invoices and receipts, and other related administrative tasks.
• Draft, manage and modify daily work schedules for sales staffs including whom self.
• Ensure a smooth process of customer payments and the return of goods.
• Ensure a smooth process of replenishment of inventories (particularly for mattresses) and the sales of goods and services.
• Establish and refine the daily work procedures that need be followed by all sales staffs including whom self.
• Identify and resolve any unexpected occurrences & situations (including customer complaints) if raised.
• Provide training sessions and safety briefings centered on the facility operation to any new hired sales related staffs.
• Directly report to management for any emergencies or issues occurred during regular business hours.
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