Position: User Support Technician (NOC: 22221)
Operating Name: EZRYDER TRANSPORT INC.
Business Address: 3155 Eglinton Ave East Scarborough, ON M1J 2G2
Terms of Employment: Permanent employment
Salary: $29.00/hr.; 37.5 hours per week
Anticipated Start Date: As soon as possible
Employment conditions: Morning, Day
No. of Position: One (1 vacancy)
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Experience an asset
Languages: English
Personal suitability:
Accurate
Initiative
Judgement
Organized
Team player
Time management
Honesty
Work Location: 3155 Eglinton Ave East Scarborough, ON M1J 2G2
Duties and Responsibilities:
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and technology knowledge:
Computer and technology knowledge
Information Technology Infrastructure Library (ITIL)
Jira
Shell script
Linux
Unix
Device drivers
Networking hardware
Extranet
Internet
Servers
Desktop applications
File management software
Mail server software
Communication software
Project management software
Programming software
HTML editing software
Website creation and management software
Web service design
Desktop publishing software
Database software
Programming languages
Software development
Salesforce
MS Active Directory
JavaScript
MS Office
MS Windows
Oracle
Spreadsheet
SQL
TCP/IP
PHP
WordPress
Health benefits:
Dental plan
Health care plan
Vision care benefits
Transportation/Travel Information: Public transportation is available
Employer: Mrs. Eliza
How to Apply: E-mail: ezcarepayroll@ezcarenursingagency.com
Here is what you must include in your application:
Cover letter, References attesting experience, Letter of recommendation
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