About Us
Set in Duncan, 8.6 km from Maple Bay, Duncan Motel offers accommodation with a fancy garden, free private parking and a terrace. At Duncan Motel, our mission is focused on providing warm and exceptional experience to our local and international customers. If you are interested in creating warmest guest experience, we are the place for you!
Job Description
The Duncan Motel is looking for full-time Hotel Clerk Supervisor. An ideal Hotel Clerk Supervisor will be responsible for leading the front office team and maintaining high level of professionalism and service quality. If you want be part of our team and meet the qualification below, please apply today!
Responsibilities
1.Manage the motel front office team; Coordinate and review the work of front desk clerks.
2.Arrange working schedules, coordinate activities with other departments
3.Train front office clerk in job duties, safety procedures and company policies.
4.Solve guest complaints by providing solutions; Provide improvement plan to reduce complaint rate.
5.Check supplies and materials; Arrange and implement buy plan.
6.Prepare working report for manager.
Basic Requirement
1.Minimum of 2 years Guest Service experience on a front desk or equivalent in a similar field.
2.Professional, service-focused personality.
3.Exceptional communication skills and problem solving abilities.
4.Exceptional knowledgeable of all hotel related information.
5.Good leadership skills
6.Ability to work well under pressure in a fast-paced environment
7.Ability to work flexible hours, including days, evenings, nights, weekends, holidays, and overnight shifts
Preferred Requirements
1.Minimum College Diploma or equivalent is an asset
2.Formal hospitality training or education is an asset.
Job Type: Full-time
Salary: $26.00 per hour
Benefits:
On-site parking
Paid time off
Schedule:
8 hour shift
Holidays
Weekend availability
Work Location: In person
Please send your resume to duncanmotelhr2@gmail.com
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