ANNY TYE LTD, located at 769 EVANSTON DR NW CALGARY, T3P 0M2 is looking for 2 full-time ( min 30/h), permanent Help desk analysts.
Languages: English
Education: Secondary (high) school graduation certificate
or equivalent experience
Experience: 7 months to less than 1 year
Responsibilities:
Tasks:
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents
Experience and specialization:
Computer and technology knowledge
Desktop applications
Additional information:
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Organized
Ability to multitask
Honesty
Salary: 28.85 cad
How to apply: By email: busolataiwo21@yahoo.co.uk
Published on: 2024-04-01
Application deadline: 2024-12-31
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