West Coast Title Search Ltd. Vancouver office located at 100-840 Howe Street, Vancouver BC V6Z 2L2 is recruiting a Court Services Administrative Supervisor to join their team. The salary is $68,520 per annum working 40 hours per week. This is a full-time, year-round position. Benefits include 5 days of paid sick leave after 3 months of employment and extended health benefits are available after 6 months of employment. Our ideal candidate will have an aptitude for precision, be team oriented with a strong work ethic. We require a candidate who has at least 5 years experience in administrative environment 2 years of supervisory experience and at least 1 year experience with the BC Court System.
Duties and Responsibilities
• Ensures that the West Coast philosophy of accuracy, thoroughness, excellence, and high quality is achieved within the Court Services team.
• Review and revise procedures as required. Train all team members on procedures and policies needed to provide clients with appropriate service levels and turnaround times. Ensure that cross training is achieved to cover vacations and absences due to illness.
• Ensure good communication with and between offices/departments. Keep up to date on all registry changes and requirements and advise those departments that are affected. Work with other managers to develop and revise procedures that cross departments.
• Update and train staff in the Vancouver Court department on policies and procedures that affect day to day operations in the company, and our ability to prepare and review documents for filing in the court registry.
• Organize and chair staff meetings, as required. Ensure communication in the department is achieved and all staff are updated and feel heard.
• Work with the management team to provide recommendations on fee increases. Implement changes with your team.
• Be familiar with West Coast's Accounting procedures and how they affect daily billing procedures in the Vancouver office, particularly the court department.
• Monitor open cases in CRM to ensure follow up has been completed, and files don’t fall through the cracks.
• Be familiar with all pertinent legislative changes affecting the departments and be thoroughly versed in the rules of the court.
• Be familiar with all positions in Court and be prepared to back-up if necessary.
• Ensure all staff are aware and informed of information sources, including, but not limited to, Rules of Court, precedent binder and "Guide to Civil Litigation".
Requirements and Qualifications
• High school diploma. Candidates with post-secondary education or business diploma preferred
• 5 years of administrative assistant experience
• 2 years of supervisory experience
• At least 1 year experience with the BC Court System
• Patience, tolerance, non-judgmental attitude
• Self-motivated, enthusiastic, high energy level.
• Strong leadership skills
• Good organizational, communication and interpersonal skills
• Flexible, detail-oriented and decisive
To apply, please send your resume to:
Email: WCTSjobs@gmail.com
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