Franchise Management Inc. (FMI) is one of the largest Franchise Operators in North America, owning and operating several stores of Pizza Hut among other fast-food stores such as KFC, Taco Bell, Panera Bread and Burger King across different provinces and states.
FMI National Inc has embarked on a major expansion for their Pizza Hut restaurants in Ontario. The business address is 417, Connell Street Woodstock New Brunswick E7M 5G5. We are currently hiring a Shift Manager at our Pizza Hut store in Brockville, Ontario.
Employment requirements
• Secondary School
• 6 – 12 months of supervisory work experience in food preparation or service is required
OR Any other relevant equivalent qualification
• Available to work on flexible shifts, nights and week-ends
• Ability to work in a fast-paced environment and remain calm under pressure
• Self-motivated, active team player and demonstrates initiative
• Results/service oriented
• Excellent work ethic and demonstrates integrity
• Ability to lift weight up to 50 pounds
• Administrative ability
• Thorough knowledge of all store equipment (including but not limited to cash
registers, food preparation equipment, etc.), and of relevant policies and
procedures.
• Excellent interpersonal skills and communication skills – written and verbal
• Language: English
Duties & Responsibilities
• Willing to work a position on the floor while coaching the team to achieve daily KPIs.
• Supervise, motivate and train team members with their tasks and responsibilities,
sanitation and safety procedures;
• Plan, establish work schedules and procedures and coordinate the day-to-day activities of
team members;
• Provide positive recognition and corrective coaching when appropriate;
• Provide input to RGM when performance issues arise;
• Ensure team members provide the highest possible level of customer satisfaction through
service and product quality;
• Assist team members with tasks as needed to ensure complete customer satisfaction;
• Initiate necessary actions to correct customer complaints and escalate any major issues to
RGM;
• Ensure team members are properly executing current promotions and new products during
the shift;
• Ensure team member uniforms and appearances are neat, professional, clean at all times
and meet necessary requirements;
• Ensure proper staffing and deployment throughout the shift to match business needs;
• Monitors, keep records and maintains correct inventory levels (product & supply) and
notifies management when levels are low;
• Assists with ordering of ingredients and supplies as assigned;
• Ensure restaurant is ready for peak revenue periods by utilizing appropriate planning and
projection tools;
• Assists in ensuring sales and profit targets are met;
• Ensure Occupational Safety & Health Act, local health and safety codes and corporate
safety/security policies and procedures are met and followed;
• Respond to emergency situations as required and communicate to management
immediately;
• Assist in recruiting and selecting qualified, high energy team members using approved
tools and systems;
• Assist with the communication and administration of company policies;
• Ensure proper communication takes place during shift change;
• All other management duties as assigned.
Wage
$17.30 per hour
Terms of employment
Full-time and Permanent
Hours of work
35 hours per week
Benefits
• Extended medical insurance and dental insurance after probationary period
• Bonus
Location of work
Unit 2 - 2462 Parkedale Avenue, Brockville ON K6V 3G8
How to apply
Email your CV/ Resume to careers@fmigroup.ca with the position/job title in the subject.
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