Join Braintoy – We’re Hiring Technical Support Engineer!
About Us:
At Braintoy, we are dedicated to democratizing the power of AI and machine learning through our innovative mlOS platform, Canada’s first low code/no code accessible solution. We empower clients in energy, financial services, manufacturing, and telecommunications to rapidly implement machine learning, enhancing their decision-making processes. Committed to making AI accessible to all, we collaborate with educational institutions to equip individuals with the skills needed to leverage AI for positive change and innovation. Join us in shaping a better future through intelligent technology and ethical practices.
Job Title: Technical Support Engineer
Position Type: Full-time permanent
Number of Openings: 1
Salary: C$ 49.00 per hour, 35hrs/week
Location: 3553 31 ST NW, 145, Calgary, AB T2L 2K7, Canada
Website: https://braintoy.ai/
Responsibilities:
1.Develop and implement effective systems tailored to the Braintoy’s objectives.
2.Execute comprehensive testing on systems to guarantee reliability and performance prior to launch.
3.Assess data to identify vulnerabilities and improvement opportunities within infrastructure.
4.Analyze and enhance systems and internal processes for greater operational efficiency.
5.Establish and uphold policies throughout the software development lifecycle.
6.Implement quality assurance measures to refine systems and software offerings.
7.Detect and document performance discrepancies in systems, making necessary adjustments.
8.Carry out preventive maintenance on computer systems to reduce potential downtime.
9.Work collaboratively with teams to ensure IT strategies align with organizational goals.
10.Offer technical support and training to users to maximize their engagement with IT systems.
Requirements:
1.College diploma or higher in Computer Science, Software Engineering, or a related field.
2.Minimum of 3 years in IT support or analysis related work experience.
3.Proficiency in computer programming related knowledge or skills.
4.Strong problem-solving skills and attention to detail.
5.Strong ability to collaborate with team members.
6.Passion for AI and a keen interest in the AI industry.
How to Apply:
If you meet the above qualifications, we would love to hear from you!
Please send your resume to: Justin@braintoy.ai
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