Name of Company: SavvyPro Edu Inc.
Company Headquarter Address: 720 Spadina Avenue, Unit 310, Toronto, ON, M5S 2T9
Work Location: 720 Spadina Avenue, Unit 310, Toronto, ON, M5S 2T9
Job Title: Operations Manager – Administrative Services (NOC 10019)
Job Duties & Responsibilities:
• Organize and supervise the Toronto branch operations, improve operational efficiency, and
ensure smooth functioning of the business.
• Report directly to the company CEO regarding the Toronto branch operations.
• Review and refine policies and procedures at the Toronto branch to establish operational controls, including implementing a performance management system and technical train-ing.
• Plan and implement sales strategies to increase sales of the branch’s education programs.
• Design and conduct customer satisfaction surveys to optimize branch performance.
• Develop and execute strategies to strengthen and elevate the company’s brand and market position.
• Collaborate with students and teachers to update and improve the company’s education programs.
• Negotiate and sign contracts on behalf of the Toronto branch and build and maintain busi-ness networks with other companies.
• Supervise and manage staff responsible for records management of the branch related to student records, education programs, class schedules, office supplies, human resources and other administrative services.
• Recruit, interview, train and mentor staff and teachers at Toronto branch.
• Develop and implement pricing strategies for education programs at Toronto branch.
• Oversee and improve the quality of education programs at Toronto branch to meet market needs.
• Determine salaries for employees and teachers at Toronto branch.
• Create budget forecasts and allocate expenditures for customer service, office supplies and marketing at Toronto branch.
Terms of Employment:
Terms of employment: Permanent Full-time Position
Salary: $46 per hour for 30 hours a week
Work Conditions: Day, Evening and Night. Night shifts are frequently required due to working with overseas business partners
Language of Work: English
Minimum Skills requirements:
• Education: Bachelor’s Degree
• Work Experience: More than one year of managerial experience in the Canadian educational industry.
• Demonstrate ability to supervise at least 11-15 staff in various areas of responsibility.
• Demonstrate knowledge of MS Power Point, MS Office, MS Access, MS Outlook, LMS (Learning Management System), ERP (Enterprises Resource Planning), Lark, Chuangketie, Google Sheet, MikeCRM, WeChat, Zoom.
• Possess excellent speaking and written communication skills in English
How to apply:
• Include references attesting to your experience with your job application.
Contact information:
Contact person: HR Department
Website: www.savvypro.ca
Email: hr@savvyuni.com
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