Responsibilities
Tasks
Coordinate the flow of information within the team
Direct and control daily operations
Direct staff
Evaluate daily operations
Motivate staff
Plan and control budget and expenditures
Train staff
Train other workers
Record and prepare minutes of meetings, seminars and conferences
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Oversee the preparation of reports
Advise senior management
Respond to employee questions and complaints
Order office supplies and maintain inventory
Greet people and direct them to contacts or service areas
Perform data entry
Provide customer service
Consult with clients after sale to provide ongoing support
Conduct performance reviews
Additional information
Work conditions and physical capabilities
Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Repetitive tasks
Large workload
Work with minimal supervision
Languages
English
Education
Bachelor's degree
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