Location:: LocationBrampton, ON, L6T 4L6
Salary:: $62.00 hourly / 35 hours per Week
Terms of employment:: Permanent employment, Full time, Day, Evening, Morning
Start date:: Starts as soon as possible
vacancies:: 1 vacancy
Job Description
. Project Management: Lead projects for the identification, acquisition, testing, implementation, programming, maintenance, and support of appropriate technology for the full department. This includes desktop hardware and software, audiovisual equipment, digital messaging boards, kiosks, printing, paging, and other shared equipment. Ensure that systems are user-friendly, cost-effective, and timely for clients and staff. We are currently developing in-house CRM and plan to take it to the market over the period of next 1 year.
. Vendor Management: Establish a comprehensive service agreement with software and hardware solutions vendors to ensure a supportive relationship and efficient delivery of services.
. Financial Framework: Provide financial framework for budgeting and infrastructure for reporting requirements and department IT needs.
. Technical Knowledge: Possess a good working knowledge of Windows Operating Systems, database management, common office computer hardware, and a range of common software programs. Experience in the repair of PCs, hardware and software installation, troubleshooting, and training employees on new systems and software. Knowledge of wireless networks, cloud storage, active directory users, computers, and other systems of data storage and communications.
. Leadership and Management: Proficient in managing a mid-size IT department in a 24x7 environment. Skilled in implementing security policies and access controls. Strong project management and leadership abilities with broad technology experience.
. Infrastructure Management: Experience managing data centers across multiple sites and supporting a range of infrastructure services. Hands-on expertise in managing servers, storage, MS Exchange, SQL databases, and various applications. Extensive experience with Microsoft products, application licensing, and infrastructure management, including virtual environments such as VMWare.
. Networking Solutions: Consultative expertise in networking solutions, including wireless, CISCO Switches, routers, and firewalls.
. Help Desk Management: Leadership of the help desk technicians team, ensuring high-quality service delivery. Oversight of data centers, database applications, MS Windows operating environments, Active Directory, and Office365 applications.
. Security and Disaster Recovery: Collaboration with the Network Infrastructure team to strengthen internal and cyber security measures. Development and implementation of policies related to domain security and disaster recovery.
Performance Analysis: Analysis of resource utilization and optimization strategies to enhance performance.
Job Requirements:
Languages
English
Education
Bachelor's degree
Experience
1 year to less than 2 years
Responsibilities
Tasks
. Assign IT projects to systems analysts, programmers and other computer technicians
. Coordinate IT projects, including the design and deployment of new IT systems and services
. Direct and control daily operations
. Evaluate daily operations
. Plan and control budget and expenditures
. Plan and organize daily operations
. Recruit staff
. Review operational reports to assess compliance with software and hardware requirements
. Supervise computer analysts, engineers, programmers, technicians and other personnel
. Supervise staff
. Train staff
. Establish and implement policies and procedures for information systems
. Authorize the development of specifications for products or services
. Recruit, train and supervise staff
. Assign, co-ordinate and review projects and programs
. Plan, organize, direct, control and evaluate daily operations
. Meet with clients to discuss system requirements, specifications, costs and timelines
. Manage incidents
. Consult with clients after sale to provide ongoing support
Supervision
5-10 people
Additional information
Work conditions and physical capabilities
. Fast-paced environment
. Work under pressure
. Tight deadlines
. Attention to detail
. Large caseload
. Large workload
Personal suitability
. Efficient interpersonal skills
. Excellent oral communication
. Excellent written communication
. Flexibility
. Organized
. Values and ethics
. Proactive
How to apply
By email:: hr@gvsiinc.ca
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