Join Rose Rocket as a Product Specialist (Information Technology)!
Location: 37 Front Street E, Suite 200, Toronto, ON, M5E 1B3
Workplace Type: Hybrid (in-person & remote)
Employment Type: Full-time, Permanent
Start Date: As soon as possible
Salary: $65.00/hour – 40 hours/week
Benefits: Health, Dental, Vision, Disability Coverage
About Us
At Rose Rocket, we’re redefining how freight moves across North America with our innovative transportation management software. Our team thrives on pushing the limits of technology to improve logistics, and we’re looking for a driven Product Specialist (IT) to help us take our product to the next level.
About the Role
As a Product Specialist, you will be the go-to expert for our IT systems and product performance. You’ll work across departments to support product development, provide technical guidance, and deliver exceptional post-sales client support. Your work will be vital to shaping the strategy, security, and delivery of our solutions.
Your Key Responsibilities
Advise on information systems strategy, policies, and service delivery
Develop and implement procedures for system security and lifecycle management
Conduct QA reviews and assess information systems performance
Provide post-sale technical support to clients
Perform usability testing and contribute to product development
What You Bring
Education: Bachelor’s degree in Information Technology or related field
Experience: 3 to 5 years in a similar IT role
Strong interpersonal and analytical skills
Ability to thrive in a fast-paced, deadline-driven environment
Strong team collaboration and client focus
Technical Proficiency
Experience with:
Agile, Jira, Atlassian Confluence
Salesforce, Workday, Business Intelligence tools
Cloud computing, Security & Image editing software
SQL, MS SQL Server, GitHub
Mac OS, iOS, file management, and communication software
Work Conditions
Hybrid work model
Physically demanding at times, with tight deadlines and repetitive tasks
Must be able to work independently and manage competing priorities
Why Rose Rocket?
Innovative and supportive tech culture
Comprehensive health benefits
Opportunity to work on cutting-edge technology in logistics
Collaborative, team-first environment
How to Apply
Send your resume to careers@roserocket.com
Only candidates legally authorized to work in Canada will be considered.
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