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5/26/2019 2:13:09 PM
ICT Technician
 Employer     : 1152770 BC Ltd DBA uBreakiFix
 From         :
 City         : Kelowna Job type:  Career
 Region       : BC Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 12/31/2019
 Education    : College/Technical school Experience:  2 to 4 years  
 Salary       : $30.00 Per Hour
 Description  :
1152770 BC Ltd. DBA uBreakiFix Kelowna is looking for an ICT Technician
Salary: $30.00/ hour
Job Type: Full Time/ Permanent
Language: English
Experience: At least 3-4 years of experience in Information and Communication Technology (ICT) user support

Start date of employment: As soon as Possible
Minimum Education: Certificate or diploma course in computer information systems is preferred

Positions Available: 1
Job Title: ICT Technician

Job Location: 10-1470 Harvey Avenue, Kelowna, BC V1Y 9K8

Key Responsibilities:
- Interact with customers who bring their computer, servers and information systems in store and notate problems/issues they face. Notate the work orders accordingly
- Diagnose the issues using online tech manuals, forums and with prior experience and suggest he best solution to customers’ along with the price quote
- Provide online support to various customers over the phone and/or video conference calls in order to diagnose or resolve technical issues
- Provide systems, network, internet or mobile internet support to users in business and home environments
- Provide support for LAN IP (V4) configurations, DHCP, Routing & Switching support to various clients
- Maintain a support issues log in an excel sheet and discuss issues with manager on monthly basis for analysis
- Provide support with tablet and cellular device configurations, VPN configurations on computers, laptops and/or mobile devices
- Provide support to businesses using servers like Active Directory management, DNS configurations, print servers, web servers setup and support etc.

Skills Preferred:
- Good communication skills
- Project and ICT service management
- Microsoft certifications will be an asset
- Knowledge of desktop and laptop parts and issues

How to Apply:
Please e-mail resumes to
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